Privacy Policy

BrainHayStack ("we", "our", or "us") is committed to respecting your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

This policy is compliant with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. What Information We Collect

We may collect and process the following types of information:

Personal Information (you provide)

• Full name
  
  

• Email address
  
  

• Company name (optional)
  
  

• Messages or inquiries
  
  

Technical/Usage Information (collected automatically)

• IP address
  
  

• Device and browser type
  
  

• Pages visited and time spent
  
  

• Referring site or link
  
  

• Cookies (see section 6)
  
  

2. How We Use Your Information

We use your data to:

• Respond to your inquiries or requests
  
  

• Provide and improve our services
  
  

• Personalize your experience on our website
  
  

• Analyze traffic and usage trends
  
  

• Comply with legal obligations
  
  

We do not use your data for profiling, automated decision-making, or unsolicited marketing without your consent.

3. How We Share Your Information

We never sell or rent your personal information.

We may share limited data with:

• Service providers (e.g., web hosting, analytics tools like Google Analytics)
  
  

• Law enforcement or government if legally required
  
  

• Third-party platforms only with your explicit consent (e.g., newsletter tools)
  
  

4. International Data Transfers

If you are located outside of Armenia or the EU, please be aware that your data may be transferred and processed in jurisdictions that may not offer the same level of data protection. We ensure appropriate safeguards are in place.

5. Your Rights

If you're in the EU or covered under CCPA, you have the right to:

• Access your personal data
  
  

• Correct or update your data
  
  

• Delete your personal data
  
  

• Object to or restrict processing
  
  

• Request data portability
  
  

• Opt out of the sale of personal data (for California residents)
  
  

To exercise any of these rights, please contact to our service desk.

6. Cookies & Tracking Technologies

We use cookies to:

• Enhance website functionality
  
  

• Track anonymous usage analytics
  
  

• Remember user preferences
  
  

You can disable cookies in your browser settings or opt out of Google Analytics tracking here.

7. Data Retention

We only keep your data as long as necessary to fulfill the purpose it was collected for, or to comply with legal or accounting requirements.

8. How We Protect Your Data

We use industry-standard security practices:

• SSL encryption
  
  

• Limited access to data
  
  

• Regular server and software updates
  
  

However, no system is 100% secure. We cannot guarantee absolute security of your data.

9. External Links

Our website may link to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the revised version here and update the “Effective Date” above. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

BrainHayStack
Davtashen 1st block, 32B, 14F, Yerevan, Armenia, 0054
Email: [email protected]
Service Desk: https://brainhaystack.atlassian.net/servicedesk/customer/portal/36